Welcome Keynote

Zenput CEO, Vladik Rikhter, kicks off the Restaurant AGILITY Summit on Tuesday, September 29th. Vlad will discuss the path forward for the restaurant industry as operators navigate a range of challenges that seem to evolve daily.

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KEYNOTE SPEAKERS

Scott Boatwright,
Chief Restaurant Officer, Chipotle

Innovation, Agility, and the Future of Restaurant Operations

Chipotle Mexican Grill redefined the fast-casual restaurant segment and continues to raise the bar for innovation and technology adoption in the broader food service industry. Join our keynote presentation with Chipotle's CRO, Scott Boatwright, to learn how the company turns strategy into action successfully across its 2,600+ restaurant locations.

Scott Boatwring and Vlad Rikhter

Scott Boatwright, Chipotle
and
Vlad Rikhter, Zenput

Dr. Hal King, 
Managing Partner, Active Food Safety

Agile Approaches to Food Safety & Public Health for Building Consumer Trust

The pandemic has forced restaurant operators to make changes – almost overnight – to how they operate while continually updating processes to keep employees and customers safe. Join our keynote conversation with Dr. Hal King to learn which safety procedures restaurants should prioritize, how to enact them quickly, and what the future of food safety will look like.

Dr Hal King and Nikki Perry

Dr. Hal King, Active Food Safety 
and
Nikki Perry, Zenput


ROUNDTABLE DISCUSSIONS

Creating a more agile restaurant operation

Creating a more agile restaurant operation

The disruption felt in 2020 has forced the restaurant industry to change overnight with remote, agile operations management.

Navigating the daily changes to operations, labor challenges and consumer fears has fundamentally changed the restaurant industry as a whole.

A panel of experts discuss how to quickly and remotely enforce new and existing operating procedures across every location, turning strategy into action faster and equipping your teams to deliver on it.

Ensuring employee and customer safety, and instilling confidence in your procedures

Ensuring employee and customer safety, and instilling confidence in your procedures

Creating a safe environment is top of mind for restaurant operators. To do this, you need to know right now how well each location is actually executing across the various safety procedures assigned.

With so much on the line, how do you ensure public health and safety processes are consistently being followed?

Hear from a panel of top operators on their approach and how they’re instilling employee and customer confidence in their safety processes.

Innovative strategies and tactics for steering the business back to growth

The future of restaurants - Innovation and strategies 

2020 has been a challenging year YET adversity is usually fertile ground for innovation. 

The changes we’re seeing today is not only impacting the industry now, but will have a lasting impact on restaurant strategies, initiatives, and trends long-term.

Our panel of industry experts discuss the ways their organizations have innovated during this time to drive success in new ways, and what they believe the “restaurant of the future” will look like. 

Creating a more agile restaurant operation

How operators are using Zenput to take operational agility to the next level

Operators need the right tools to not only launch critical updates, but to also communicate and ensure execution across all critical areas including brand standards, food safety, marketing promotions, and more.

Hear from a panel of restaurant operators on how Zenput allows them to communicate the right actions around core operating procedures, have clear visibility into the work that is being done, and empower all employees to become more accountable and help keep both employees and customers safe. 


LIGHTNING TALKS

Operations Leaders Spotlight

Hear from a variety of restaurant operators around the world—from quick serve to fast casual and full service—on how they’ve navigated 2020. These interviews cover an array of topics, including:

    • Creating a more agile restaurant operation
    • Ensuring employee and customer safety, and instilling confidence in your procedures
    • Innovative strategies and tactics for steering the business back to growth
    • The role technology is playing to take operational agility to the next level

Watch the videos for real-world examples and actionable ideas for managing through the current environment and emerging stronger.

Kellie Taylor, Country Manager, Domino’s Denmark
Kellie Taylor,
Country Manager,
Domino’s Denmark
(Domino's Franchisee)
Josh Murrell, Project Manager, Five Guys Burgers & Fries
Josh Murrell,
Project Manager,
Five Guys Burgers and Fries
(Corporate)
Bradley Forbes, GM, KFC South Africa Franchisee, Baobab Group
Bradley Forbes,
General Manager,
KFC Baobab
(KFC Franchisee)
Ricky Brown, GM, KFC Namibia Franchisee, Baobab Group
Ricky Brown,
General Manager,
KFC Baobab
(KFC Franchisee)
Doug Hellerud, Sr. Dir. Ops Service, Dairy Queen, Fourteen Foods
Doug Hellerud,
Sr. Dir. of Operational Services,
Fourteen Foods
(Dairy Queen Franchisee)
Rob Whaley, VP of Restaurant & Retail Ops, Sugar Mountain
Rob Whaley,
VP of Restaurant & Retail Ops,
Sugar Mountain
(Corporate)
Daniel Chin, General Manager, Juici Patties Jamaica
Daniel Chin,
Director,
Juici Patties
(Corporate)
Leslie Bailey, General Manager, Ruby Tuesday Hong Kong
Aubert Prévost,
President,
Koeppel Companies
(Five Guys Franchisee)
Aubert Provost, Five Guys Burgers and Fries
Leslie Bailey,
Managing Director,
Ruby Tuesday Hong Kong
(Ruby Tuesday Master Franchisee)
Raul Lepe, VP Ops Services, Taco Bell, Diversified Restaurant Group
Raul Lepe,
VP of Strategic Planning & Ops,
Diversified Restaurant Group
(Taco Bell Franchisee)
Stan Martin, Head Coach, Taco Bell, SMI
Stan Martin,
Director of Operations,
Southern Multifoods
(Taco Bell Franchisee)
Oren Molovinsky, Chief Operating Officer, Freddy's, JRI
Oren Molovinsky,
Chief Operating Officer,
JRI Management
(Freddy’s Franchisee)
Gary George, VP of Operations, Jersey Mike’s, MM Subs
Gary George,
Director of Operations,
MM Subs
(Jersey Mike’s Franchisee)


TECHNOLOGY HUB

Zenput Platform Tour & Demo

See how operations teams, from HQ, the field, and stores, use Zenput every day to automate how operating procedures, public health and food safety protocols, and other key initiatives are rolled out and enforced.
Rob Shell, Sales Manager, Zenput

Making Technology that Restaurants Love

Join a special Q&A session with Zenput’s EVP of product and engineering to learn what goes into making technology and software that restaurants will love to use, add value for everyone in the organization, and scale as your business grows.
Tim & David, Zenput

Tim Olshansky,
EVP of Product & Engineering
and
David Karel,
Chief Marketing Officer

Using Customer Loyalty and Engagement
To Create Digital Agility

In this conversation with Shyam Rao, Cofounder and CEO of Punchh, and David Karel, CMO of Zenput, you’ll learn about the role of customer loyalty programs in helping restaurants meet today’s challenges, and data-driven best practices for driving customer engagement.
Shyam Rao, Punchh & David Karel, Zenput

Shyam Rao,
Cofounder & CEO, Punchh
and
David Karel,
Chief Marketing Officer

Zenput Overview

Watch this two minute video for a brief introduction to Zenput and learn how multi-unit restaurant, convenience store, and grocery store operators use the platform to elevate team execution in every store.