Operations Leader Spotlight - Bradley Forbes & Ricky Brown, General Managers, KFC Baobab (KFC Franchisee)

A Talk by Ricky Brown and Bradley Forbes
KFC Baobab and KFC Baobab

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About this talk

Hear from Bradley Forbes, the General Manager of KFC Baobab (a KFC franchisee) on how he's navigated 2020. This interview covers an array of topics, including:

  • Creating a more agile restaurant operation
  • Ensuring employee and customer safety, and instilling confidence in your procedures
  • Innovative strategies and tactics for steering the business back to growth
  • The role technology is playing to take operational agility to the next level

Tune in for real-world examples and actionable ideas for managing through the current environment and emerging stronger.

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